Alternative Dispute Resolution (ADR)

We act either to assist one of the disputants or as the neutral third person in a variety of ADR forms:

• Negotiation

• Mediation

• Collaborative practice

• Early neutral evaluation

• Case presentation

• Conciliation

• Independent expert appraisal

• Arbitration

• Hybrid – where say arbitration and another process are combined

• Expert determination.

In some instances, an ADR process will occur without settling all issues but will at least narrow the issues for later negotiation or for a court or other imposed decision.

Critical personal skills required in acting as a mediator or other third person neutral:

• Ability and willingness to listen

• Identification of the important issues

• Commonsense, patience, creativity, lateral thinking and persuasiveness

• Option generation

• Objectivity, neutrality and trustworthiness.